T&R Roofing Co., Inc. - 866-477-7663

Customer Satisfaction Survey

1-Way below my expectations 2-Below my expectations 3-Met my expectations 4-Above my expectations 5-Way above and beyond my expectations

Customer Customer Name:  

Customer Service Project Manager Name:  

Phone calls were answered on first ring  
Prompt setting of estimate appointment (24 – 48 hrs)  
Prompt delivery of estimate (24 – 48 hrs)  
Salesman knowledge of product and installation  
Telephone and direct communications-Project Manager response  
Project manager Start, progress and final visits  

Installation Installation Supervisor Name:  

Job started on time  
Job completed on time  
Quality of installation  
Cleanliness of job on a daily basis and final clean up  
Attitude of the working crew  

Compliments and Complaints  

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